M Hotel Makkah by Millennium

The bed and room were incredibly clean and comfortable, contributing to a pleasant stay. Loppy and the entire staff were very kind and attentive, which made us feel welcomed. The restaurant offered delicious food that enhanced our experience, though I'd suggest some improvements for the fruit and juice options to promote healthier choices. Overall, it was a heartwarming visit, and I appreciate the efforts made by everyone.

This is pretty decent hotel with beautiful. The receptionist Ms. Aala was extremely helpful and welcoming. She went out of her way to be extremely kind to us. She made us feel that our experience at the hotel was personally important to her. I think she deserves most of the credit over all the other staff. The public areas are relaxing and serviced by an attentive team of staff. Worth staying. I highly recommend. Thanks

Even though the location is a bit far from the Haram, the great shuttle service makes it an easy run. There is a shuttle every 30 minutes which ends at the Bus stop of Makkah Tower (Kundi Bus Stop) So, literally, you have to walk for a few minutes to reach the Haram. - The interesting part is that most roads are on blockade long before the prayer starts, but the shuttle of this hotel and few others run through the tunnel which never blocks. Moreover, there are not that much crowd in that road compared to Misfalah Road and Aziyad Road. In my case, I took the 5:00 am shuttle from the hotel and caught the Tahajjod and Fazr on the roof. - Enough lifts. You don't have to wait long, ateast, in my case, I didn't. - The staff are very helpful and friendly. I would like to give a big shout-out for Salwa at the reception, Robiul- the porter, and Zaid, Mushleuddin and Sakib from the housekeeping team. Zaid is so amazing, and I was so happy that I took a photo of him.

Was very happy with the overall appeal of the hotel. Rooms are modern and clean. Breakfast was served with pride. The bus service to the haram was regular and convenient. The hotel had a 24hr barber, coffee shop and supermarket which added to the convenience and saved time for haircut after Umrah. The in-dining menu was reasonably priced with delicious options. Accesss to the main road to the Haram was easy and offered a lovely 20 min walk with shops to the Haram if one is up for it, otherwise the buses get you there in a few minutes hour-on-the-hour and shorter during the prayer times.

It was our 2nd visit during the current year and we remained satisfied with the cleanliness and other facilities, though they have increased the buffet lunch & dinner prices by 10 SAR per person i.e 50 SAR per head which was 40 in may, overall a good experience